Mobility and Lifestyle is still the Midlands favourite mobility centres for the area, privately owned by Mr Jason Wittering and Mr Richard Smith the company is still continuing to grow from strength to strength, their Nuneaton store was the first of their six stores which are located in Tamworth (new store now open @ The Co-op) Loughborough, Rugby, Newcastle Under-Lyme and Cannock. The company has also created other divisions such as Mobility & Lifestyle Stairlifts, Mobility & Lifestyle Hearing which concentrates on helping people with hearing loss, Mobility & Lifestyle Trade which takes care of local nursing homes and government or private contract work, Mobility & Lifestyle Finance a part of the company that tailors specialist finance packages to assist customers in the purchase of larger equipment and Mobility & Lifestyle On-line which can be found at www.mobilityandlifestyle.co.uk  where you will find a comprehensive website complete with an on line catalogue, their website is regularly updated, Mr Brad Stevens (I.T. Director for Mobility & Lifestyle) said ‘we are always looking at new ways of attracting traffic to our site and the best way has proven to be regular updates, my team has been formed to concentrate on the On-line side of the company, because Mobility & Lifestyle On-line is completely controlled in house it allows us to be flexible and consistent with it’s content’

Mobility & Lifestyle offer all types of mobility equipment from extra wide fitting footwear (over 300 pairs in stock) household aids, mobility scooters, stairlifts, electric adjustable reclining arm chairs with lifting capability, adjustable beds, spare parts, walking aids, wheel chairs and much more! Everything they sell is protected and backed up by a full in house warranty of up to five years, they are the only company in the area that are equipped with a full on site workshop facilities. The workshop facility is ran by their Service Manger Mr Justin Wittering the service department has four further members of staff Carl, Daniel, Lee & Graham who provide their customers with the back up they need. The workshop facility has unique infrastructure that allows them in most cases to offer same day service, if you need a repair or just need to need ask a question there is someone available within the Mobility & Lifestyle service department Monday – Friday 9.00 a.m. until 5.30 p.m. and Saturdays 9.00 am until 5.00 p.m. on top this there is also 24hr recovery available. The Mobility & Lifestyle service department carries a wide range of spare parts in stock, they can offer free delivery and collection, they also are more than happy to take on any repair or fault from people who have may have bought their scooters elsewhere or privately Justin Wittering said ‘ we like to think of our service department as a repair centre for anyone, even if you are not an existing customer you are welcome to contact us if you have a problem, we wont even charge you to come to your house if you cant visit us. Carl , Dan, Lee, Graham and myself are all trained to repair and take care of all types of mobility equipment and we have trade connections with all the major manufacturers so if we haven't got it we can get it!’

Mobility and Lifestyle have remained the number one mobility centre for your area by continuingly changing with the times for example they have recently launched their stairlift division a part of the company that is purely focused on moving people up and down staircases, although they have been fitting stairlifts for many years Mobility & Lifestyle Stairlifts is a part of their company that takes care of the installation and maintenance of stairlifts. Again they are able to offer full comprehensive warranties and of course the customers have the privilege of using the knowledge and experience of the Mobility & Lifestyle service department Mr Jason Wittering added ‘for us our business is based on the customer, every good business has to have a niche and our niche is service! We take care the customer and ensure customer retention by making sure they get what they want , there are plenty of places to buy mobility equipment but there is no where quite like Mobility & Lifestyle, we are, as far we are concerned the benchmark of quality and service. We like to keep our business fresh by bringing in new ideas, we are constantly re-investing in our business with concepts such as Mobility & Lifestyle Stairlifts’.

The local company not only install, sell and service stairlifts but they also will buy unwanted stairlifts, they will take care of the removal of unwanted lifts and pay you for the purchase of your un-wanted stairlift.

In summary Mobility & Lifestyle are proving it’s survival of the fittest in today’s economic climate, they like to stay in front, they like to offer more choice, they like to keep their feet on the ground and most importantly of all they understand that it’s the customer that keeps them alive, something that is not always recognised on the high street today. Mr Richard Smith said ‘ we pride ourselves on our customers, we like to offer traditional values underwritten by a modern business strategy, I like to spend most of my days on the shop floor dealing with our customers face to face, most of them know me which is a rewarding feeling, whenever I walk through our town centre I very often bump into people I have met through the shop, i like to thank them for their custom by making sure we make our customers feel as welcome as possible, for us getting a visit from a customer to one of stores is like getting a visit from a guest in our own home. Our business has evolved into an important part of the community and we understand the importance of customer support’

Mobility & Lifestyle is doing business the way business should be done, quality is clearly not a problem, it’s the solution, it’s a company built by people that understand their marketplace and more importantly understand their demographic, Mobility & Lifestyle, a company dedicated to giving their customers more Mobility and a better Lifestyle!

 

“Local service from local people. Mobility & Lifestyle – your local mobility centres”